Frequently Asked Questions

Who needs Mayflower Home Care?
-    Seniors who need medical care or assistance with daily living in order to continue living in their own homes.
-    Adult children who are struggling to care for elderly parents and looking for someone to manage their parents needs.
-    Caregivers who need a break for appointments, vacations or just a day off.
-    Nursing homes, hospitals, hospice centers and assisted living facilities that need to add staff temporarily or cover for a vacationing employee.

Why choose Mayflower Home Care?
Mayflower Home Care gives you peace of mind. You can be comfortable knowing that you, your loved one or your residents will receive high-quality care from an experienced, compassionate, dependable caregiver. Mayflower Home Care is licensed, insured and bonded.

How do I arrange for homecare services?
Simply call Mayflower Home Care to start your request or inquiry for homecare services. One of our professional patient care coordinators will walk you through the steps and create a plan of care based on your unique situation.

Can you send someone within 24 hours?
Yes! One of our highly qualified caregivers can be at your home or facility, ready to serve, within 24 hours.

What happens if my caregiver gets sick?
You can rely on Mayflower Home Care to coordinate back up care and make sure your needs are met.

Does Mayflower Home Care monitor my care?
Yes. Mayflower Home Care assures quality through our continuous monitoring system. Our Registered Nurses perform assessments and supervisory visits at no cost to you. And your Patient Care Coordinator will stay in touch to make sure your caregiver is on time and performing according to the plan of care.

What if I’m displeased with my caregiver?
We strive to hire caregivers who will help us exceed your expectations – people with character, integrity, experience and true dedication to patient care. If you’re unhappy with your caregiver, for whatever reason, we will assign a new one immediately.

Will you coordinate with my doctor?
Yes. Your patient care coordinator will be the liaison with your doctor to ensure we are following the most up-to-date orders and care plan.

What are my payment options?
We accept personal checks, all major credit cards, and we also accept Blue Cross Insurance and WCB benefits. Your patient care coordinator will explain the payment options to you and offer suggestions.

Do you provide Worker’s Compensation Insurance?
Yes all our caregivers are covered by Worker’s Compensation Insurance.

Am I liable to your caregiver to provide Insurance?
No, your caregiver works for Mayflower Health Care Services. We provide WCB Insurance, Liability Insurance, and bonding.